Company PCPro, s.r.o., registered in the commercial register: OS Ban. Bystrica, oddiel: Sro, vložka 4105/S (hereinafter referred to as 'Carpul, Platform, we, us, our') represented by Ing. Viliam Slobodník jr. acting as data controller, is committed to protecting and respecting your privacy.


1. What data we collect from you?

We may collect information you gave us when you use our platform, by filling in forms or we can collect information automatically if you sign up via social authentification methods (Facebook or Google).

The typical informations we get and store may include:

  • mandatory information when you use Carpul sign up: your name or nickname, e-mail adress, date of birth, gender and hashed password
  • mandatory information when you use social media networks sign up: your name or nickname, e-mail adresss
  • social network profile link
  • mobile phone
  • photo
  • description of yourself
  • detail of your car
  • details about smoking and pets in your car during transport
  • booking details
  • rides offers
  • your alert preferences
  • your alert preferences
  • details of your visits: IP adress, last visit, number of visits
  • ratings between drivers and passengers


2. Data retention

Your data are stored as below:

  • 10 years after your last visit of our Platform or you were blocked
  • 2 years after you closed your account

After mentioned periods data are completely deleted from database server and ratings from related person are anonymized.


3. How do we use the information we collect from you?

  • to send you service-related information by email and/or text message and/or any other communication means (e.g. your booking confirmation)
  • to enable you to personnalise your user profile on our Platform
  • to ensure compliance with applicable laws, our Terms of use, and our Privacy Notice. Certain breaches that we regard as inappropriate may lead to the suspension of your account
  • to sent you marketing materials
  • to notify you about any changes on our Platform
  • to administer our Platform and for internal operations, including troubleshooting, data analysis, testing, research, analytic and survey purposes
  • as part of our efforts to keep our Platform safe and secure


4. Who are the recipients of the Information we collect from you and for which purposes?

When you use our services, some information about you is shared with the members of our communities, either on your public profile or during the booking process (e.g. we give your phone number or e-mail or social netork profile link to the member with whom you will share a ride).

We never share any personal data to the third parties.


5. What are your rights in respect of your personal data?

Where permitted by law, you may have the right to obtain a copy of Personal Data that we hold about you. Before responding to your request, we may ask you to verify your identity and provide further details so we can better respond to your request. We will endeavour to respond within an appropriate timeframe and, in any event, within any timeframe required by law. If you want to exercise this right, please contact us using the contact details provided below (see section 8.).

As a member of our Platform, you can access the Personal Data we hold about you via your account to correct, amend, or delete information that is inaccurate. You may also update or delete your Personal Data by contacting us, using the contact details provided below (see section 8.). You can also close your account online at any time and have the right to object to the processing of your Personal Data.


6. Cookies & similar technologies

See Cookies policy .


7. Changes to our Privacy Notice

Any changes we may make to our Privacy Notice in the future will be posted on this page.


8. Contact

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your Personal Data, you can do so by sending a e-mail to info@carpul.eu .